Your Information. Handled With Purpose.
We collect and use information only to serve you better—never to misuse, overwhelm, or compromise your business.
Your Information. Handled With Purpose.
We collect and use information only to serve you better—never to misuse, overwhelm, or compromise your business.
Privacy Policy
1. Introduction
CMKA Consulting (“Company,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal and business information.
This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, use our services, or interact with our systems.
2. Information We Collect
We may collect the following types of information:
Personal Information
Name
Email Address
Phone Number
Business information (company name, team size, etc.)
Sensitive Business Information
In the course of providing services, we may collect or be given access to business-related information, including but not limited to:
Financial data and revenue-related information
Business strategies and internal operations
Marketing plans and performance data
Customer data, lead data, and pipeline information
Systems, workflows, automations, and proprietary processes
Usage & Technical Data
IP address
Browser type
Device information
Pages visited and interaction data
Communication Data
Messages submitted through forms, chat, SMS, or email
Responses collected through diagnostics, surveys, or intake forms
3. How We Collect Information
We collect information when you:
Fill out forms on our website
Schedule calls or consultations
Interact with chatbots or automated systems
Communicate with us via email, SMS, or phone
Use our services or tools
4. How We Use Your Information
We use your information to:
Provide and deliver services
Communicate with you (including automated and AI-assisted communication)
Schedule appointments and manage workflows
Build, optimize, and manage systems, automations, and operational processes
Improve our systems, services, and user experience
Send updates, reminders, and relevant service-related communications
Value-Based Communication & Updates
We may also use your information to send you:
Insights, strategies, or resources related to your initial inquiry
Updates about our services, systems, or offerings
Educational content designed to help improve operations, leadership, or business performance
These communications are intended to provide relevant value and support, whether or not they directly apply to your current situation.
If you provide us your information, we use it to help you—not to overwhelm or annoy you. We do not send irrelevant or excessive promotional messaging.
Consent to Communication
By providing your contact information, you consent to receive communications from us via:
SMS (text messages)
Automated or AI-assisted systems
Message and data rates may apply.
You may opt out at any time by:
Following unsubscribe instructions in emails
Replying “STOP” to SMS messages
Contacting us directly
5. AI & Automation Use
We utilize artificial intelligence (AI), automation tools, and third-party technologies to enhance service delivery.\
This may include:
Automated messaging (email, SMS, chat, or voice)
AI-assisted communication and responses
Appointment scheduling and follow-ups
Workflow automation and data processing
Some interactions may be handled or assisted by automated systems and may not always be human-reviewed in real time.
6. How We Use and Protect Business Information
All business-related information provided by clients is used solely for the purpose of delivering services, including:
Consulting and strategic advisory
System design, CRM builds, and automation implementation
Workflow optimization and operational improvements
We treat all client-provided business information as confidential and:
Do not sell, rent, or share it outside of what is necessary to deliver services
Do not use it for any purpose unrelated to the client’s engagement
Limit access to trusted systems and providers required for service delivery
7. Sharing of Information
We may share your information with trusted third-party providers only as necessary to operate our business, including:
CRM and automation platforms (e.g., GoHighLevel)
Scheduling and communication tools
Payment processors
Analytics providers
These providers are only given access to information required to perform their functions.
We do not sell your personal or business information.
8. Data Security
We implement reasonable administrative, technical, and organizational measures to protect your information.
However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
9. Data Ownership
All client-provided business information, data, and intellectual property remain the property of the client.
CMKA Consulting does not claim ownership over client data and uses it only for service delivery.
10. Your Rights and Choices
You may:
Request access to your personal data
Request corrections or updates
Request deletion of your data (where applicable)
Opt out of communications at any time
To make a request, contact us using the information below.
11. Data Retention
We retain your information only as long as necessary to:
Provide services
Maintain business and legal records
Comply with legal obligations
Resolve disputes
12. Third-Party Links
Our website may contain links to third-party websites.
We are not responsible for the privacy practices of those websites.
13. Children’s Privacy
Our services are not intended for individuals under the age of 18.
We do not knowingly collect personal information from children.
14. Changes to This Policy
We may update this Privacy Policy at any time.
Updates will be posted on this page with a revised effective date.
15. Contact Information
ADDRESS
Noblesville, Indiana
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ADDRESS
Noblesville, Indiana
FOLLOW US